Contact AIGeoScore

Get the right help for GEO audits and AI visibility.

Questions about audits, AI citation optimization, billing, integrations, white-label reports or agency plans? Share your details and our team will guide you with the right next step.

⚡ <2h average reply 🔒 Secure contact routing 🤖 AI search support 🏢 Agency-ready help
LIVE ROUTING
Support Request Routing
ONLINE
01 Validate request
02 Route to specialist
03 Resolve with context
ChatGPT
Gemini
Perplexity
Claude
AI
Your request is routed by topic
Product, billing, technical or agency support

Contact details

Choose the fastest path based on what you need.
Email Support
support@aigeoscore.com
For product help, reports and account queries.
Sales & Agency Plans
Custom audit limits, client workspaces, team seats and white-label reporting.
Technical Support
Audit errors, PageSpeed checks, AI model integrations, crawler and workspace issues.
<2h
Avg Reply
100+
GEO Rules
B2B
Agency Ready

Send a message

Share your details and we will route your request to the right AIGeoScore specialist.
0/1000 characters
By contacting us, you agree that we may use your details to respond to your request. See our Privacy Policy.
Our Offices
🇨🇦
Canada — Main Office
HQ & Engineering
Toronto, Ontario, Canada
M5V 3A8
+1 (647) 555-0192
🇮🇳
India — Support Hub
Customer Success
Noida, Uttar Pradesh
Sector 62, 201301
+91 98765 43210
🇬🇧
United Kingdom
EMEA Sales
London, EC2A 4NE
United Kingdom
+44 20 7946 0958
🇦🇪
UAE — Middle East
Regional Partners
Dubai, Business Bay
United Arab Emirates
+971 4 555 0123
Average Reply: < 2 Hours
Support Hours
Weekdays
Mon – Fri
9:00 AM – 6:00 PM IST
Saturday
10:00 AM – 2:00 PM IST
Priority queues only
Emergency
24/7 support
Agency+ plans
Routing
Billing, Product,
Technical & Agency
Other Channels
Email Supportsupport@aigeoscore.com WhatsAppQuick product and billing queries LinkedInPartnerships, agency and media X / TwitterProduct updates and announcements
Frequently Asked Questions
50 detailed FAQs across product, pricing, technical, agency and support categories.
AIGeoScore helps teams improve AI citation visibility by checking answer-first content, entity clarity, structured data, page health, crawlability, freshness signals, and content completeness. It is built for brands that want to appear more often in AI search answers, not just traditional Google results.
The workflow is designed around how modern AI discovery behaves across ChatGPT, Gemini, Perplexity, Claude, Google AI Overview, and Microsoft Copilot. The tool helps you prepare content so these systems can understand, summarize, and cite your pages more confidently.
An AI citation audit reviews whether a page is easy for AI systems to understand and reference. It checks the page structure, direct answers, schema, internal evidence, trust signals, technical health, and content gaps that may stop AI tools from citing the page.
Yes. You can use it for multiple projects, domains, client sites, or service pages. Agencies can organize websites separately so each client has its own audit history, issue list, and reporting workflow.
No. AIGeoScore adds an AI-search layer on top of SEO. Traditional SEO still matters for crawling, authority, content quality, and technical performance, while GEO focuses more on how AI models understand, extract, and cite your content.
Start with pages that already have business value: service pages, product pages, comparison pages, high-intent blogs, pricing pages, and location pages. These pages usually have the highest chance of generating leads when AI visibility improves.
Yes. GEO audits can highlight missing definitions, weak answer sections, incomplete topic coverage, lack of FAQs, missing comparison context, poor entity signals, and weak supporting evidence that can reduce AI citation potential.
Yes. Local pages can benefit from clear service areas, business details, location context, reviews, schema, FAQs, and consistent entity information. These signals help AI systems understand where the business operates and what it offers.
Yes. Re-auditing pages after fixes helps you compare score changes, rule improvements, resolved blockers, and remaining issues. This is useful for reporting progress to clients, founders, or internal teams.
It is useful for SEO teams, content teams, agencies, SaaS marketers, local businesses, consultants, and founders who want their content to be easier for AI systems to understand, summarize, recommend, and cite.
A free plan can be used to test the core audit flow and understand how GEO scoring works. It is best for small checks, early exploration, or evaluating whether your website needs AI citation optimization.
Paid plans are designed for deeper usage, higher audit limits, faster workflows, recurring checks, more reports, and agency-friendly features. They are better when you need to audit multiple pages or manage client websites.
Yes. You can start small and upgrade when your audit volume, team size, client count, or reporting needs increase. This avoids paying for advanced capacity before your workflow needs it.
Refund eligibility depends on the plan, usage, billing timing, and account activity. Contact billing support with your account email and the team will review the request based on the subscription details.
Yes. Agencies with larger volumes, white-label reporting needs, multiple client workspaces, or custom usage limits can request a tailored plan. Select Agency / White Label in the contact form for faster routing.
Annual plans may be available for teams that want predictable billing and longer-term usage. Annual billing is usually best when GEO auditing becomes part of your ongoing SEO or content operations.
Most standard plans do not need a setup fee. Custom agency or enterprise onboarding may require a separate setup scope if it includes migration, white-label configuration, training, or custom reporting.
For self-serve plans, cancellation is usually handled through billing settings. Access typically continues until the end of the current billing cycle, depending on your plan rules.
Invoice support can be provided for agency or business accounts. Include your billing email, company name, tax details if needed, and plan requirement when contacting billing support.
Choose based on audit volume and reporting needs. A small business can start with basic audits, while agencies and SEO teams usually need higher limits, team access, client reporting, and repeat monitoring.
An audit can fail if the page blocks crawlers, uses firewall rules, requires login, returns server errors, redirects incorrectly, loads critical content through scripts only, or has unstable page performance during scanning.
Yes. GEO checks are URL-based, so they can work with WordPress, Shopify, Webflow, Ghost, HubSpot, custom PHP sites, headless CMS pages, and most public pages that can be accessed by a browser.
Schema is not the only factor, but it helps AI and search systems understand page entities, FAQs, organization details, products, services, articles, and reviews. Valid schema improves machine readability.
Answer-first content gives a direct, clear answer near the top of a section before adding supporting details. This structure helps AI systems extract useful responses without guessing from long paragraphs.
Yes. Technical and performance signals can be part of the audit because slow pages, blocked resources, heavy scripts, or poor Core Web Vitals can reduce crawlability and user experience.
For normal URL audits, API access is not required. The tool reviews publicly available pages. Some advanced integrations or automated workflows may require additional setup depending on the platform.
Yes. It can check whether structured data exists, whether key fields are missing, and whether schema is useful for AI comprehension. Invalid or thin schema should be corrected before relying on it.
Common reasons include weak authority, unclear answers, missing entities, outdated content, poor structure, thin coverage, lack of citations, blocked crawling, or stronger competitors covering the same topic better.
Report export can be used for sharing audit findings with teams or clients. Agency and white-label workflows may include branded reports depending on the selected plan.
JavaScript-heavy sites can be audited if the final content is accessible. If important text only appears after complex client-side rendering, AI systems and crawlers may struggle to understand the page.
Agency workflows can include white-label reports, client-friendly scoring, branded presentation, rule-level findings, and recommendations that can be shared without exposing internal tooling.
Yes. Client workspaces help separate audits, URLs, scores, and reporting by client. This keeps operations organized and prevents client data from mixing across projects.
Yes. If your agency audits many pages per month or manages multiple clients, you can request custom limits. Include expected monthly volume and client count in the contact form.
Team access can help SEO strategists, content writers, developers, and account managers work from the same audit findings. Access depends on plan and workspace settings.
Yes. Audit summaries, blockers, score gaps, and AI visibility recommendations can help explain why a prospect needs GEO optimization and what should be fixed first.
Yes. Agencies can re-audit key pages monthly, show improvements, highlight unresolved blockers, and use the reports as proof of progress for retainers.
Yes, but the best workflow depends on page volume and reporting requirements. For bulk onboarding, contact the team with the number of domains, URLs, and expected reporting frequency.
Client-facing dashboards or white-label access may be available for agency plans. This helps clients see scores, progress, and blockers without needing full internal admin access.
Yes. GEO works well with technical SEO, content optimization, digital PR, topical authority, schema implementation, and conversion-focused landing page improvements.
Agency accounts can request onboarding guidance, workflow planning, reporting support, and implementation direction so the tool fits into existing client delivery processes.
Most support requests receive a response within two business hours during support hours. Complex technical issues may take longer if they require investigation, logs, or reproduction steps.
Include your account email, website URL, affected page, issue type, screenshot if available, browser details, and what you expected to happen. This helps the team respond faster.
Emergency support is available for eligible Agency+ plans, especially when a production issue, reporting deadline, billing lockout, or client delivery problem needs urgent attention.
Email is best for detailed issues, WhatsApp is useful for quick questions, LinkedIn is better for partnerships or agency conversations, and the contact form is best for routing requests correctly.
Yes. Share the URL or report details and the team can help explain the biggest blockers, what to fix first, and how those changes may affect AI citation readiness.
Yes. After updates are live, you can re-audit the page and share the result if something still looks wrong. The team can help identify whether the issue is content, schema, technical, or crawl-related.
Standard support runs Monday to Friday, 9:00 AM to 6:00 PM IST, with limited Saturday support for priority queues. Agency+ emergency support can be available outside standard hours.
Support can guide implementation priorities, but the level of hands-on help depends on your plan. Agencies and larger teams can request onboarding or consulting support.
Yes, but separate details help routing. Mention billing questions clearly and include technical URLs separately so the right team can respond without confusion.
Your request is saved, routed by topic, and sent to the support team. If your email is valid, the team can reply with next steps, clarification questions, or a recommended action plan.

📅 Book a Free 20-Min Demo

See how AIGeoScore finds why AI models skip your content and how to fix it. We can walk through your site, identify quick wins, and show expected citation improvement areas.

Schedule Demo →